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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joy Clough

Joy Clough

September 5, 2024

5  out of  5
rating by Joy Clough
"Fast, competitive quote for bundled homeowners and auto. Great experience getting onboard with State Farm. Alex was very responsive and knowledgeable."
We responded:
"Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with Alex while writing your auto and home insurance policies. We appreciate your kind words and delighted to know that you are satisfied with the insurance policies Alex helped you to secure. Your feedback motivates us to continue delivering top-notch service to our valued customers like yourself. If you have any further questions or require assistance in the future please do not hesitate to reach out. We are always here to help you. Thank you once again for choosing us as your insurance provider and for sharing your positive experience with Alex. We greatly appreciate your trust in our team . "
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Pam Mcguinness

May 1, 2024

5  out of  5
rating by Pam Mcguinness
"I have been with State Farm for over 40 years and with Terri Wrights office for 30 of those. Her team goes above and beyond to help. They are kind, knowledgeable and truly a pleasure to work with! Thank you for all that you do!"
We responded:
"Thank you for your kind words! We have truly enjoyed working with you over the years and appreciate your loyalty to our small business! We pride ourselves on offering personalized one on one service to all of our clients so it's wonderful to hear that is appreciated!! "
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Nicole Franco

April 28, 2024

5  out of  5
rating by Nicole Franco
"I highly recommend Terri Wright-State Farm Ins. Alex at the agency is great agent to work with. He took the time to ensure I had the right coverage amount, he discussed discounts, added coverage options and was always available when I had more questions."
We responded:
"I'm glad you had a great experience with our office. Alex is fantastic! We aim to please with personalized service and by taking the time to help you to understand your insurance options. I look forward to working with you in the future! "
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Mitchell Rasor

October 16, 2023

5  out of  5
rating by Mitchell Rasor
"I have been working with Terri and State Farm since 1998 for vehicle, home, life, and office insurances. Terri and her staff are truly exceptional in every aspect and I recommend the office without hesitation. A few years back I got into a very minor accident in town and the police came to take the report and exchange cards. The officer held up my card to the other person and said, you should really switch to Terri’s office!!!!"
We responded:
"Mitchell, thank you for leaving us such a thoughtful review! Your support means the world to our team. That anecdote with the police officer brings a smile to my face! It truly has been a pleasure working with you over the years. Thank you for being a part of our State Farm family! -Terri"
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Norma

August 4, 2023

5  out of  5
rating by Norma
"I have always received excellent service from Terri. Every time I've called with a question, added to a policy or had a claim, she has always promptly answered my emails on the same day and put the wheels in motion. An efficient and attentive agency!"
We responded:
"Norma, thank you for your positive review! We’re thrilled to hear you’ve consistently experienced excellent customer service from our State Farm team. We appreciate your feedback and please do not hesitate to continue to reach out to us for assistance with all your insurance needs! – Terri "
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Anthony Montagano

July 24, 2023

5  out of  5
rating by Anthony Montagano
"Great personalized service by a true professional. Working with Terri is the best ."
We responded:
"Hi Anthony, personalized insurance is important to our office. We are proud to support our customers and their families by making this process about their needs. We are glad you enjoyed your experience with us. Thank you! - Terri"
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Lori Pezanowski

June 21, 2023

5  out of  5
rating by Lori Pezanowski
"Outstanding service and support from Amy Abel. She is quick to respond, professional and helpful with our needs. Happy to have her as as my contact for our business insurance!"
We responded:
"Thanks Lori! We are happy to have you as well! You’re always a pleasure to work with!"
Profile photo of Jane Delson

Jane Delson

May 16, 2023

5  out of  5
rating by Jane Delson
"I have been a highly satisfied client of Terri Wright’s State Farm Insurance Agency in Yarmouth, Maine since early 2012. I've worked with Terri directly on a number of occasions over the years, and also with her very competent associates, Amy and Marcie. I've enjoyed the convenience of bundling my auto, renters, and life insurance policies through Terri's agency, and my occasional questions have always been answered immediately and thoroughly. When a tree totaled my car in an untimely wind storm on Christmas Eve, 2022, Terri stepped in personally, working with the towing company, the garage and my credit union’s loan officer to resolve the issue in a matter of a week-and-a-half, so that I could replace my car and be back driving in record time. Insurance isn’t Life’s most exciting commodity, but when you need the coverage and rely on agent expertise, you couldn’t do better than Terri Wright’s State Farm team. Jane Delson"
We responded:
"Jane, our State Farm team sincerely thanks you for taking the time to provide such a thoughtful 5-star review! We’re grateful to you as our longtime customer and happy to be a resource for you in times of need. We appreciate you sharing your experience and are happy to know you’ve received consistent prompt and thorough customer service. We look forward to continuing assisting with your Auto, Renters, Life Insurance policy, and more! - Terri"
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Ana Ayala

March 31, 2023

2  out of  5
rating by Ana Ayala
"I have been trying to get refund on my cancellation of car insurance for months. Amy keeps replying she works part time or check has been sent, etc. very frustrating!"
We responded:
"Ana, I understand your frustration, and I’m sorry your check was lost in the mail. As promised, we requested a replacement check be sent to you. I appreciate your business. Please let me know if there is anything more that I can do to assist you! – Terri "
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Deb Smith

November 4, 2022

5  out of  5
rating by Deb Smith
"Everyone at this agency was competent and happy to be helpfulI in whatever way we needed. I learned so very much about insurance while being provided detailed, customized, more complete insurance at a significantly lower price than my old provider. And State Farm has impressive ratings as a company. We couldn’t be happier."
We responded:
"Thank you, Deb, for the 5-star review! I appreciate you sharing your experience and am so happy that we were able to assist you in switching to Terri Wright State Farm for your insurance needs. Please do not hesitate to reach out to us with any questions that you may have. Our team is here as a resource to help guide you through all aspects of the insurance process. - Terri"
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Barry Sheff

September 7, 2022

5  out of  5
rating by Barry Sheff
"My family has been a customer of Terri's for about 15 years now. She and everyone in her office are always responsive, helpful and professional. I'm always appreciative of their knowledge and advice...whether that's a kid going to college and changing the auto policy to reflect that, insuring a new vehicle, needing to adjust our condo deductible, help with an umbrella policy, or planned international driving. Terri and her team are ever helpful and I don't hesitate to recommend her...I trust her to protect my family as if it were her own."
We responded:
"Barry, thank you for taking the time to provide such generous feedback with your review and recommendation. Our team values you as a loyal customer of ours and we appreciate the past 15 years of your business. Our office strives to guide each of our customers throughout the insurance process, advising how to best protect themselves, their family, and their most valued items. We are so happy to hear that you have experienced responsiveness and professionalism with our services. Please do not hesitate to reach out, we look forward to continuing to assist with all your insurance needs! - Terri"
Profile photo of Hank Israel

Hank Israel

June 16, 2022

5  out of  5
rating by Hank Israel
"Terri and Team are the epitome of community business and responsive leadership in insurance. Since starting with Terri over 13 years ago, she has helped me underwrite 3 homes 5 cars, dealt with a large water damage claim when a radiator pipe burst, an 2 car claims. Her team is responsive and regularly proactively finds lower cost products to meet my needs, as well as reminding me when the kids good student discounts need to be updated. In addition to meeting all my insurance needs, she always supports school fundraiser, including ads for the high school theater without question in helping to make productions happen. If you have insurance needs and want a proactive friendly team, use Terri Wright."
We responded:
"Hank, thank you so much for taking the time to submit such a thoughtful review and recommendation. Our team values you, your family, and your 13 years of business with us. We are passionate about taking care of our customers and their insurance needs as well as giving back to our community. Thank you, Hank, we look forward to many more years of assisting with your insurance needs. - Terri"
Profile photo of Jon Leslie

Jon Leslie

June 7, 2022

5  out of  5
rating by Jon Leslie
"Insurance is something you just don’t want to deal with. Terri, Amy, and everyone at Terri Wright State Farm Insurance actually make the process a joy.. if that’s possible. Every single time I call a human answers and they take care of my question or request instantly. I mean instant, as in no “we’ll get back to you soon.” I’m talking on the spot taking care of things. I called today about a new vehicle purchase and Amy had everything taken care of and with a new insurance card in my email within minutes! It’s refreshing and should be an inspiration for all businesses. I don’t even check the prices anymore, because I trust them 100% and the level of service is unbeatable. 10 out of 10! 5 ⭐️! Top Notch!"
We responded:
"Jon, on behalf of Amy and the entire Terri Wright State Farm Insurance office, I would like to sincerely thank you for taking the time to submit your generous feedback. Our team is passionate about providing our customers with high-quality insurance products and outstanding customer service that simplifies the process. We look forward to continuing to assist you with all your insurance needs in the future. – Terri"
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H Folsom

May 10, 2022

5  out of  5
rating by H Folsom
"Thanks Marcie for always taking care of our insurance needs so quickly!"
We responded:
"Thank you, Heather, for submitting your 5-star review! We are so happy to hear about your positive experience with Marcie! We appreciate your business, and our team looks forward to continuing to assist with all your insurance needs in the future."
Profile photo of Lillian Murphy

Lillian Murphy

March 4, 2022

5  out of  5
rating by Lillian Murphy
"My years of dealing with the Terri Wright State Farm Insurance Agency have been wonderful. Every single person working in this agency has provided me with impeccable service regarding my various policies.There were some claims -and all were handled compassionately, professionally, thoroughly, and accurately. On top of this, Terri at times seemed like a friend and confidante when circumstances were trying or unusual. She is a wealth of information. The staff she hires is top notch; I will mention no names for the fear of leaving out one! All staff displayed patience with me when I asked questions at times of not understanding things, and all questions were most satisfactorily answered. For all, and including newcomers to the region, I unreservedly recommend this agency. You will never be disappointed with their fidelity to your trust."
We responded:
"Lillian, thank you for your kind words. You and your family are so great to work with. I have enjoyed helping you with your insurance needs for years!"
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Chris Dunn

February 25, 2022

5  out of  5
rating by Chris Dunn
"Fantastic service! Always just a phone call or email away. I've insured several autos/motorcycle/renters and I don't have anything bad to say about Terri Wright's staff or about State Farm. I've even had a few claims. No surprises! Thank you!"
We responded:
"Chris-thank you for your feedback! It’s my pleasure to serve you for all your insurance needs!!"
Profile photo of Greg Field

Greg Field

December 1, 2021

5  out of  5
rating by Greg Field
"If we could go for 5+++, we would rate them there. We have been clients for years and always have had top-notch service but this year was proof positive why you should go with a local agent like Terri and State Farm. Our car was totaled by a deer this past summer, out of state, and in a rural location. It happened right at the end of business day but Terri jumped right in to help, and found a local state farm office near the crash site. They stayed open late, got a rental for us to get home safely. The whole process was taken care of with the personal touch that you won't get if you go for the online insurance companies. Thanks Terri!"
We responded:
"Thanks Greg!! I love a challenge and am so glad it all worked out well for you and your family given all of the challenges we faced."
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Heather Kish

February 10, 2021

5  out of  5
rating by Heather Kish
"So professional and efficient! Thanks for always looking out for the best for me and my family!"
We responded:
"Thank you Heather! We love working with you & your family as well!"
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Larry Stoddard

December 10, 2020

5  out of  5
rating by Larry Stoddard
"In my business and life I have very little time to waste. Terri and her team always meet my needs and makes my life a little easier."
We responded:
"Thank you for your kind words! We are happy to communicate in our clients preferred methods to help juggle everyday life!!"
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Richard Williams

February 26, 2020

5  out of  5
rating by Richard Williams
"I recently asked Terri for some time to make me smarter about association master policies. She graciously agreed and, as always, was informative and helpful. We've been with her since she arrived in Yarmouth and truly appreciate our relationship and her service."
We responded:
"Thanks, Rick! I'm happy to be your insurance resource for any questions you may have! I appreciate your loyalty and look forward to continuing to work with you for years to come!"
Profile photo of Meghan Vertefeuille

Meghan Vertefeuille

February 24, 2020

5  out of  5
rating by Meghan Vertefeuille
"I can say, with 100% genuine honesty and assurance, on behalf of not just myself, but both my mother and father who have had insurance with Terri Wright since the early 2000s, she is THE BEST insurance agent. She goes far and above, from even the smallest of questions, to dealing with the most complicated claims, continually and consistently always making sure every detail is handled. She responds promptly and thoroughly to emails and calls, personally answering any questions every chance she can. She goes out of her way to ensure you are covered in every way, and follows up on every aspect of every situation. I cannot say enough about Terri and what comfort she gives to each of her clients, always giving the best customer service. Terri is the embodiment of State Farm’s slogan, always being there. THANK YOU, TERRI!"
We responded:
"Meghan, thank you so much for the kind words. Insurance is practically it's own language, so helping people navigate through it as easily as possible is my #1 goal! I appreciate the loyalty from you and your family and look forward to working with you for years to come!!"
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Steven Palleschi

January 26, 2020

5  out of  5
rating by Steven Palleschi
"Terri Wright and her team of talented professionals have the subject matter expertise, superior customer service, and provide the value I need in a one-stop-shop for all of my insurance needs! Terri & Team continue to exceed my expectations, and I couldn't be happier with my decision to patronize her business."
We responded:
"Thank you for the kind words, Steve! We love being able to offer many solutions to be your one stop shop & keeping things simple. I appreciate your business!"
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Ryan Parker

January 24, 2020

5  out of  5
rating by Ryan Parker
"Terri and her team from the start have done so much for me for all years counted since I started as a customer. Five stars to a well established business under Terri's wings. If you need insurance, please visit them. They will not fail you!"
We responded:
"Thank you, Ryan! We have enjoyed working with you over the years and look forward to helping you in the future as well!"
Profile photo of Andrew Maguire

Andrew Maguire

September 26, 2019

1  out of  5
rating by Andrew Maguire
"I cannot fully express my disappointment in how my commercial account was handled by State Farm. When my small business moved to Maine I shopped around and found SF. They asked for and received my companies current polices and were happy to duplicate the coverage so that I could continue interstate operations as a moving company. Fast forward 6 months and the Federal Motor Carrier Safety Association is requesting proof of insurance via a simple one page form that essentially says this company does carry this insurance. It's a yearly automatic request from the fed gov that my prior carrier handled without issue. I received notice from the FMCSA that the form was overdue, so I contacted my SF rep in Yarmouth and relayed the request. Instead of being honest and telling me that SF does not provide filings to the gov and that I need to find another carrier who does, they lied and dragged out the process for over 6 weeks, passing the buck between departments that I had no direct contact with, resulting in the USDOT revoking my companies interstate authority, meaning I could no longer cross state lines with my truck. SF's "internal investigation" as to how this could have happened was a total farce. The "investigator" called a couple times to say they were "still trying" to reach those decision makers but had not heard back from them. I was never contacted again with any more information. I contacted the state who were apologetic, but after their own investigation found SF broke no laws and there was nothing they could do. At this point I once again drove down to the agency in Yarmouth to express how upset I was and tell them face to face the damage they had caused me. The rep had the audacity to quickly brush off my complaints and then ask if there was anything else they could help me with. I was so upset I just walked out, went home and cancelled my 4 commercial policies, 3 personal auto, homeowners, and threw out their life insurance options I had been weighing. Not a peep or apology from Terri Wright. In twelve years of purchasing business insurance I have never dealt with any other agency that treated me so poorly. Cross them off your list and deal with a smaller local agency that wants your business, because State Farm just does not care."
We responded:
"I am sorry that you had a bad experience. DOT filings are complicated for sure. It's important to know about DOT filing requirements during the application process so that we can get underwriting approval prior to binding coverage whenever possible. This is a very unique situation and one that we are very in tune with now to make sure that this does not happen to any other clients going forward."
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Gary Elliott

April 13, 2016

5  out of  5
rating by Gary Elliott
"State Farm is great to work with and Terri Wright State Farm takes it to the next level. Great service, true insight and a genuine approach to your insurance needs."